Every owner of an air conditioner is bewildered by connection between the hottest day of the year and the inevitable breakdown of air conditioner! In major cities of the world breakdown of AC would almost be a breakdown of your work. But, smart people have rid themselves of this psychology and adopted a problem solving approach.
Quite simply, resolution calls for a dual pronged approach. The risk of such an eventuality can be minimized, even if not completely eliminated, by opting for air conditioner services that offer preventive maintenance, safety checks and inspections. Such an arrangement that pre-empts breakdown situations is one approach. A stitch in time really does save nine. And the second is self-help attitude that focuses on acting before the AC goes down for the count.
Your AC represents a substantial financial investment so you need to ensure that maintenance is managed only by fully licensed and competent service engineers. The company with which you are contracting for the service should ideally have been in operation for a minimum of 5 years and its personnel should be professionally qualified to service your brand of AC.
Flexibility is an important attribute to look for when you are searching for an AC repair service. A call about 60 minutes before arrival and an option to reschedule the appointment are options offered by truly customer oriented service providers. If you are hiring the services of aggregators they will ensure you get the AC service personnel at your utmost convenient time.
Service providers must understand your crisis and must show empathy towards the same no matter what time of day it is even if it’s a holiday. Round the clock service is the hallmark of an excellent service provider whose priority must be to restore your AC to working condition thus offering you a cool and comfortable life again. There is no one who would not sigh in relief when his/her AC starts working again.
Transparency is an all important factor that must be considered before the contract is awarded. You must be able to clearly understand the services that will be provided and the charges that will be levied. In case of breakdown calls, reasonable diagnosis charges are a feature of almost every repair service. Post diagnosis, the cost implications for replacement of parts and supplementary services should be spelt out transparently along with the time frame for rendering the services.
There are two aspects to dependability – serviceman must be present at the day and time of appointment and after service, the air conditioner should not suffer a relapse and cause further stress to you. The service may come with a warranty but if you need to enforce the warranty, it could be a signpost of a flawed service.
You can help yourself by identifying developing issues that could be a precursor to your AC going bust. Weird sounds emanating from the AC, peculiar odours, leakage of water, a feeling that the AC is not cooling the way it used to, the compressor switching on and off rather more frequently, or a spike in your power consumption, are all warning signals that all may not be well with your AC.
Most AC owners have a tendency to push the machine to its limit, and moan when it finally breaks down. Instead, be proactive and call in the AC repair service and have your AC ailments attended to well in time so that you don’t miss out, even for a minute, on your serenity in a comfortable environment.